Terms & Conditions of sale for Shaw Stone Ltd. (for online sales).
Company Registration Number: 4812504, VAT registration no. 787 1311 18
GENERAL
1. By placing an order, customers legally agree to the following general conditions, unless any special written terms agreed between us.
No employee or other person acting or purporting to act on behalf of the company is authorised to agree or effect any alteration on these terms, or make or give any representation or warranty in relation to the goods, except a partner of the company may in writing agree such alterations or make or give such representation or warranties.
PRICE
2. All prices include Value Added Tax at 17.5%
QUALITY AND COMPLAINTS
3. All natural stone is sold with it’s natural faults. Any sample provided is only a guide to the origin and colour of the goods sold, and you cannot demand that the goods sold, be identical in colour and veining compared to the sample.
4. The goods will be reasonably fit for their general purposes, but we shall give no guarantee that they will be fit for any particular purpose or process unless this has been specifically agreed by us in writing.
5. The buyer and/or individual end user, is fully responsible for his choice of type of product. Any information given by us cannot have any impact beyond that of plain information and constitute no obligation whatsoever for our company.
Neither are we liable for the choice of the buyer and/or end user of unsuitable material and/or an unsuitable finish in view of the later use or application of the material bought. The customer-buyer is autonomous in his decision on the product and the finishing he requires, excluding Shaw Stone from any kind of liability whatsoever.
6. You must notify us of any claims in respect of the goods promptly and in any event of defects apparent, or which ought reasonably to be apparent on delivery, within three working days of delivery. All claims should be accompanied by all relevant details and documentary evidence.
7. Our liability to pay compensation in respect of agreed defects shall be limited to the cost of replacing the goods which contain the agreed defect or at our discretion, crediting the price charged to you for them.
8. Where the goods have been used (whether by yourself or after they have been sold) Shaw Stone do not accept liability for any damage caused to property or injury to third parties.
9. Shaw Stone will not accept liabilities for any loss of profit or goodwill or other consequential losses suffered by you or third parties as a result of the sale or use of defective goods.
PAYMENT & CANCELLATIONS
10. Payment is required in full by credit / debit card before any order will be processed.
11. You have the right to cancel the order at any time up to 7 days after delivery. Any orders returned must be as a whole and in the same condition as they where received. You must cover the cost of retuning the goods and a 20% handling charge will apply.
12. Delivery will be undertaken by a carrier of our choice and maybe by articulated lorry, you must inform us if access is restricted or the lorry may not stop long enough to unload. If special transport needs to be supplied an extra charge may apply.
13. If for whatever reason the delivery cannot be accepted once the transport is at the delivery address on the day stated we reserve the right to charge for re-delivery and storage.
14. Delivery will be to the curb side.
15. Although every effort will be made to deliver goods on time Shaw Stone Ltd. accept no liability if this is not the case.
16. We shall not be liable for loss, damage or expense arising directly or indirectly from any failure or delay on performing any obligation under this contract caused by any certain circumstances beyond our reasonable control, which shall be deemed to include industrial disputes whether or not we are directly involved, or shortage of material at the market rates existing when your order was accepted.
17.. This contact shall be subject to English Law, and we both submit to the non- exclusive jurisdiction of the English courts to determine any question or dispute arising under this contract.
18. If the whole or part of any clause of this contract is invalid, that invalidity shall not affect the validity of any previous provisions.
19. All remedies available to us for breach of contract are cumulative and may be exercised concurrently or separately.